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Headed off at the pass or a result?

It only took three more longish calls to get to speak to someone about cancelling a service on my mobile phone. Then they banjaxed me, "What if we give you a 50% discount for a year?" - it sounded like a good offer to me, Internet on the phone for the whole year for 60€ so I said yes.

Amongst other things I was quite pleased with myself for just keeping going and not giving up the unequal struggle with the behemoth Movistar and the whole of the Spanish language. Interesting though how the several phone calls were like a vocabulary lesson, by the end I knew the phraseology for what I wanted to do which made the whole process just slightly less intimidating.

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