Get out of that one if you can
We got our house insurance renewal notice a couple of weeks ago. I thought it was a bit steep. 410€ for 30,000€ of contents and 150,000€ buildings. I think the premium has more or less doubled since we first took out the policy six or seven years ago. The renewal isn't due till next month so I did a bit of ringing around and quickly found another company offering slightly better cover some 90€ cheaper. I signed up for the cheaper insurance. Just to avoid any problems come the renewal date I thought I'd tell the old company that I wouldn't be renewing the policy. Now I don't like ringing Spanish customer services. I don't like it because they make me pay for the call with their stupid 902 numbers (the equivalent of the 08457 numbers in the UK) which are excluded from our free calls packages and I don't like it because I have to speak Spanish. I like email or writing a letter. Plenty of time to think and very impersonal. There was no mailing address on the r...